Privacy Policy

We collect information in three ways: what you give us directly, what’s collected automatically, and what our service providers verify on our behalf.

Information you give us

• Name, email, phone number, shipping and billing address
• Account login details, if you create an account
• Order history and communications with our support team
• Anything you submit through our contact form

Information collected automatically

• IP address, browser type, device information
• Pages viewed, referring site, time on page, and general browsing behavior on our site
• Approximate location derived from IP address

Payment information

Payment card details are collected and processed directly by our payment processor ([e.g. Shopify Payments / PayPal / Bank ]). We do not store your full card number on our own servers.

• Process, ship, and support your orders
• Verify your age and identity before completing a purchase
• Send order confirmations, shipping updates, and support responses
• Send marketing communications, only if you’ve opted in — you can unsubscribe any time
• Detect and prevent fraud, chargebacks, and abuse
• Understand site usage so we can improve content and navigation
• Comply with tax, shipping, and age-verification laws that apply to hemp/cannabinoid retailers

Because our products are restricted to adults 21+, we use a third-party age/identity verification service ([vendor name]) at checkout. This may involve submitting a government-issued ID or matching your details against public records.

If our verification process ever involves biometric or facial-matching technology, we’ll disclose that separately and obtain any consent required under applicable state biometric privacy laws before using it.

We use cookies and similar technologies for:

You can control cookies through your browser settings, and where required by law, through a cookie preference banner on our site.

We don’t sell your personal information for money. We do share limited data with service providers who help us run the business:

• Payment processors — to charge your order securely
• Shipping carriers — to deliver your order and provide tracking
• Age/identity verification vendor — to confirm you’re 21+
• Analytics & marketing platforms — to understand site usage and, if you’ve opted in, deliver relevant ads
• Legal & compliance — if required to respond to a subpoena, court order, or applicable law

Some state privacy laws define “sale” or “sharing” broadly enough to include some advertising cookies. Where that applies to you, see the opt-out options in the Your Privacy Rights section below.

We keep order and account information for as long as needed to fulfill orders, meet tax and recordkeeping obligations, and resolve disputes — generally 2 years after your last order, unless you request deletion sooner and we’re not legally required to retain it.

Depending on where you live, you may have the right to:

• Request a copy of the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of the sale or sharing of your information, and of targeted advertising
• Not be discriminated against for exercising these rights

To exercise any of these rights, contact us using the details in the Contact Us section. We’ll verify your request and respond within the time required by applicable law.

Our site and products are intended for adults 21 years of age or older. We do not knowingly collect personal information from anyone under 21. If we learn that we’ve collected information from someone under the required age, we’ll delete it promptly.

We use reasonable administrative, technical, and physical safeguards to protect your information, including encrypted checkout and restricted access to customer data. No method of transmission or storage is 100% secure, so we can’t guarantee absolute security.

We may update this policy from time to time as our practices or applicable law change. The updated version will be posted on this page, and continued use of the site after changes take effect means you accept the revised policy.

Questions about this policy, or want to exercise one of your privacy rights? Reach out any time.